Returns & Exchanges

We want you to love your BoardGameGeek apparel as much as your favorite tabletop sessions, so we offer a 30-day window for returns on all unworn fashion items. Please ensure all original tags remain attached and the items are free of any wear or damage to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the specific fashion items you wish to return or exchange.

2

Prepare the Package

Carefully fold your apparel and place it back into its original packaging, ensuring the packing slip is included inside the box for faster processing.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 business days.

4

Receive Your Refund

Once our warehouse team inspects the garment for quality assurance, your refund or exchange will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing